We may ask you to provide personal information when:
If you choose to provide us with a third party’s Personal Information (the person’s name, email and company) when taking part in our Referral Program, you represent that you have the third party’s permission to do so.
The personal information we collect may include first and last name, business email address, phone number, and company name.
As an End User of the Application, we collect your name, business email address and any comments you make in the Application and in our Support site.
We collect information about your visits to the Website and to the Application when you land on any of our web pages through cookies and similar tracking technology.
The information collected includes:
We may also collect information when you open email messages from us or click on links within those email messages.
We may combine the information we collect as a result of your direct interactions with us with information obtained through other third-party sources. We also obtain and/or purchase lists from third parties about individuals and companies that may be interested in our products. WHAT
The personal information collected includes your name, email address, business address, job title, company name, and telephone number.
We use your Personal Information to:
Please note that sometimes we may record the video conferencing call in which you participate in order to analyze and improve our staff’s communication skills. If we do so, we will be announcing it at the beginning of the conference
We do not sell your information to any third party.
If you are an End User of our Application, your personal information may be viewed by other users in your organization with access to the Application.
We use third parties to help us provide our Services. They will have access to your information as collected by the Website or the Application, as reasonably necessary to perform the contracted tasks on our behalf. We sign contractual agreements to obligate them to protect the personal information, to only use it to deliver the contracted services to us, to prohibit them from selling it and not to disclose it without our knowledge and permission.
|Service Provider||Business Purpose||Information collected by service provider||Data location|
|Microsoft Azure||Application hosting||Names, email address, job titles, company, application usage data||CAN|
|Microsoft Office 365||Email, productivity||Names, email address, company name, messages content, file storage for account related documents||CAN|
|Mixpanel||Business, user analytics, marketing||Names, email address, company name, IP address, browser types||CAN|
|Nuday Networks||Server hosting||Names, email address, job titles, company, application usage data||CAN|
|PandaDoc||Sales orders, eSignatures||Customer names, email addresses, contact info, products subscribed, eSignature record||USA|
|Quickbooks||Accounting||Customer names, address, product subscribed||CAN|
|Quickbooks Payments||Accounting||IP address, browser types, customer names, transactions information||CAN|
|UserPilot||Product training, marketing||Names, email address, company name, IP address, browser types||USA|
|Zoho||CRM, marketing, support, web analytics||Names, emails, job titles, company, contact details, IP addresses, geo location||USA|
It is possible that we may need to disclose personal information when required by law, subpoena, or other legal process as identified in the applicable legislation.
We attempt to notify our clients about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency.
We can also share your personal data as part of a sale, merger or change in control, or in preparation for any of these events.
We are committed to protecting the security of all of the personal information we collect and use.
We use a variety of physical, administrative and technical safeguards designed to help protect it from unauthorized access, use and disclosure. We have implemented best practice standards and controls in compliance with SOC2 requirements and other internationally recognized frameworks.
We provide the same suite of Services to all of our Clients and End Users worldwide.
We offer the following rights to all individuals regardless of their location or applicable privacy regulations.
For personal information we have about you, you can:
You have the right to obtain information about what personal information we process about you or to obtain a copy of your personal information.
If you have provided personal information to us, you may contact us to obtain an outline of what information we have about you or a copy of the information.
If you are a End User of the Application, you can log in to see the personal information in the account or approach your employer for more information.
You have the right to update/correct your personal information or ask us to do it on your behalf.
You can edit your information through the user account in the Application or ask us to change or correct it by sending us an email request at firstname.lastname@example.org.
You have the right to request deletion of your personal information at any time. We will communicate back to you within reasonable timelines the result of your request. We may not be able to delete or erase your personal information but we will inform you of these reasons and any further actions available to you.
You have the right to object to our processing of your personal information for direct marketing purposes. This means that we will stop using your personal information for these purposes.
You may have the right to ask us to limit the way that we use your personal information.
You have the right to request that we export to you in a machine-readable format all the personal information we have about you.
We do not process personal information using automated means.
If you would like to exercise any of the rights described above, please contact us at email@example.com
You also have the right to lodge a complaint with the local organizations in charge with enforcing the privacy legislation applicable in your territory.
We retain information as long as it is necessary to provide the Services to you and our Clients, subject to any legal obligations to further retain such information.
Information connected to you that is no longer necessary and relevant to provide our Services may be de-identified or aggregated with other non-personal data to provide insights which are commercially valuable to Avantis, such as statistics of the use of the Services.
We process data in Canada as well as in the United States and rely on legally provided mechanisms to lawfully transfer data across borders, such as contracts incorporating data protection and sharing obligations.
We will only collect and process personal data about you where we have a lawful reason for its collection.
When you visit our Website and provide us with your personal information, we collect and use it with your consent.
As an Application End User, you consent to our collection of your personal information when you log in for the first time. However, your employer has control of the account and may upload and share additional personal information. It is your employer’s responsibility to ensure the collection, use and sharing of the personal information uploaded to the Application complies with all applicable legislation.
You can review the terms and conditions of use here: https://avantisai.com/tou
Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact at firstname.lastname@example.org.
You may choose to receive or not receive marketing communications from us. To stop receiving marketing communications, please click the “Unsubscribe” link in emails we sent you.
You may choose which information we collect automatically from your device by controlling cookie settings on your browser or by selecting your preferences in the Cookie banner located in the left corner of our website https://www.avantisai.com
Even if you opt out of receiving marketing communications, we may still communicate with you in connection with security and privacy issues, servicing your account, fulfilling your requests, or administering any promotion or any program in which you may have elected to participate.
You may contact us to exercise any of your rights or ask for more information about your personal information and our privacy practices by contacting us at email@example.com.
If you are based in one of these jurisdictions, Avantis Inc is the controller of your personal data collected in the following instances:
Avantis is a processor of all personal data processed on the Application, on behalf of our Clients. We only process the personal data under their direction. Please contact your employer or the organization that granted you access to
the Application for details on their privacy practices.
We only process personal data if we have a lawful basis to do so. The lawful bases applicable to our processing as controller are:
You have the following rights under the GDPR:
We process personal data in Canada and USA and share it with our service providers also located in Canada, USA and other jurisdictions. We use standard contractual clauses as the data transfer mechanism of transferring EU data to countries
subject to data transfer requirements. See the table of our service providers above.
You may contact us at firstname.lastname@example.org.